The steps
Our 4-step method
Each step prepares the next one, and checks that your teams are following.
- 01
Field immersion
Understanding context and identifying bottlenecks.
Duration varies by project: from a few days to 2 weeks.
Field audit • Assessment • Detailed report
- 02
Co-design
We write the action plan with you and with the teams involved.
Simple, personalized recommendations.
Action plan • Adapted tools • Timeline
- 03
Adoption support
Training and team support during the transition.
Training • Support • Field follow-up
- 04
Making it stick
We don't consider the mission complete until the teams have adopted the changes.
Adjustments based on feedback.
Monitoring • Adjustments • Sustainability
Deliverables
What you actually get
Step 01
- Complete diagnostic report
- Existing process mapping
- Prioritized list of bottlenecks
Step 02
- Prioritized action plan
- Roadmap with clear milestones
- Tools selected for your context
Step 03
- Tailored training sessions
- Operational documentation
- Field support during transition
Step 04
- Customized KPI dashboard
- Closure report with results
- Recommendations for next steps
Our philosophy
Three working principles
A lot of consulting engagements stop at the report. Ours carries on through the rollout.
Field first
Every engagement starts with several days in your offices, with your teams, before any recommendation.
Interviews • Shadowing • Flow mapping
Systematic co-design
Your teams take part at every step. A solution they helped define has a far better chance of actually being applied.
Workshops • Prototyping • Field validation
Follow-up after the rollout
We don't close an engagement until the changes have become habits. Post-engagement follow-up and adjustments are part of the work.
Follow-up • KPIs • Adjustments included
A deliberately simple approach
This 4-step method aims at one thing: that the changes outlive our departure, because your teams built them themselves.
The pace is set by what your teams can absorb without day-to-day work suffering, with support at every phase.
Let's discuss your projectLet's talk about your situation
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